Customer Reviews
2466 Customer Reviews 93
4.9 out of 5 stars
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Excellent Shopping experience, wide range of rings to choose from, quick delivery, no hesitation in
Excellent Shopping experience, wide range of rings to choose from, quick delivery, no hesitation in recommending.
Excellent product at a great price . Fantastic customer service.
Excellent product at a great price . Fantastic customer service.
Very good very quick and good communication Thankyou
Very good very quick and good communication Thankyou
Five star
Five star
Wonderful service and a beautiful engagement ring
Wonderful service and a beautiful engagement ring. Delivery was exactly when they promised. Thank you
Earrings bought for my daughters birthday
Earrings bought for my daughters birthday . I was Absolutely thrilled with the earrings . Great price
I was weary if ordering jewellery online
I was weary if ordering jewellery online rather than from a store and I had not used Abelini before. I found the website easy to tailor to what I wanted and could afford and I really liked the transparency around the price so that I could get the most for my money. Ordering was simple and I received the acknowledgement. I was a little concerned after not hearing anything for a few days, but I had forgotten that the jewellery is made to order and a quick email to customer services confirmed that everything was on track for my estimated delivery. I got the tracking information and delivery was made on the day specified. The jewellery came with certificates and in a lovely box. Overall I am really pleased as the value for money was much better than other sites. So I would definitely recommend this site and the company for jewellery
I like what I see. However, I have not tried it on because I just received it today.
I like what I see. However, I have not tried it on because I just received it today.
So helpful and patient
So helpful and patient with all of my questions, Ring was beautiful
Fab company to deal with
Fab company to deal with, very helpful and great communication. Beautiful diamond pendant bought for a gift. Would highly recommend and will use again.
Very good service
Very good service, emailed me back with a query- same day. Package was well done. Lovely item. Will use again.
Great to deal with, delivered exactly when stated.
Great to deal with, delivered exactly when stated.
Five star
Five star
Attentive customer service.
Excellent value for money individually tailored to our requirements. Attentive customer service.
Well. Very sparkly studs, which was my hope
Well. Very sparkly studs, which was my hope, even if they’re quite small. They arrived early, very well presented, with documentation as to their quality. Smashing. Something tells me I’ll be back for more… thank you!
Amazing! The diamond earrings definitely exceeded my expectations
Amazing! The diamond earrings definitely exceeded my expectations and the service I received was impeccable. Thank you
Great price, excellent service.
Great price, excellent service.
Lots of beautiful items.
Lots of beautiful items. Different diamond and metal options to meet all budgets. Ring arrived before expected date, well packaged with authentication certificates, and is absolutely stunning.
Lots of beautiful items.
Lots of beautiful items. Different diamond and metal options to meet all budgets. Ring arrived before expected date, well packaged with authentication certificates, and is absolutely stunning.
Delivery was very quick and i am very pleased with my purchase
Delivery was very quick and i am very pleased with my purchase
Second purchase from these guys
Second purchase from these guys, and absolutely brilliant once again. I'm no expert, but the sapphires seem to be of good quality, and not too dark. The workmanship on the earrings is certainly high quality. I will definitely continue to use them
Fast delivery & daughter is very happy indeed with her necklace - thanks!
Fast delivery & daughter is very happy indeed with her necklace - thanks!
I posted the following review on another platform
I posted the following review on another platform but received no response: The cardboard boxing that my product shipped in is cheap, with a blurred print but the envelope containing 'certificates of authenticity ' is of high quality. My jewellery box came dented and with a slight mark...it was also covered in lots of dust. On inspection of the jewellery piece, it's chain isn't perfect - as pictured, there is a change of pattern/dent. Additionally, even with a magnifying glass I cannot find a hallmark. I also question the authenticity of the moissanite stone as it isn't refracting light in the same manner as other moissanite pieces my partner has, but perhaps that is to do with the cut
Excellent jewelry and very fast/ professional delivery
Excellent jewelry and very fast/ professional delivery
Great choice, good prices, good comms.
Great choice, good prices, good comms. Arrived as a signed for delivery. As I had ordered a diamond product it came with a card giving full info on the size, clarity etc and a signed letter of valuation. I’d definitely recommend and would buy again.
Brilliant! Can?t recommend them highly enough
Brilliant! Can?t recommend them highly enough. I bought a ring and there was a mistake with PayPal and ended up ordering 2 in error. Contacted their customer service and they were really helpful and efficient and rectified the mistake and gave me the money back. Beautiful ring, such good value and unusual design. Will be shopping here again!
excellent quality and price, very easy to contact and quick to reply
excellent quality and price, very easy to contact and quick to reply.
Great value for money and delivered on time
Great value for money and delivered on time.
Five Star
Five Star
Excellent customer service and good value
Excellent customer service and good value
Great item, as described.
Trustpilot
Very helpful at short notice to make an eternity ring, 4 days. It was post and delivered on time. The team is honest and the quality is very good.
Trustpilot
The channel set sapphire and diamond half eternity ring was exactly what we were looking for, and had failed to find in a long and tedious trail around jewellery retailers. The quality and value of this product from Abelini was excellent and exactly as anticipated from seeing the images and description on the website. We were equally satisfied with all aspects of our interactions with Abelini, from the ease of choosing, ordering and paying for the item to the clear and responsive communication and well executed, on time delivery. We are very happy customers and will certainly consider using Abelini for future jewellery purchases.
Trustpilot
Beautiful piece of jewellery. My Fiancé loves her new ring.
Trustpilot
Well packed, lovely earrings
Trustpilot
Great range and easy to use website. Lovely Necklace and pendent, quick reliable delivery and regular updated. Definitely recommend.
Trustpilot
Everything as it was ment to be
Trustpilot
Regretfully had to return my order , but refund was delt with fast and with no problem, which I appreciated, would highly recommend thankyou
Trustpilot
Nice quality loved it
Trustpilot
Good comms from vendor and ring arrived quickly. When we found it needed to be resized staff were very helpful and cost free changes were completed quickly. Excellent service, and price.
Trustpilot
Yet again Abelini have surpassed my expectations. My 18kt Gold studs with lines pattern & diamond centre look exceptional. The quality and craftsmanship is outstanding. Will definitely continue to use Abelini as their jewellery is really good value for money compared to the High Street and other on-line retailers. The customer service is also to a very high standard.
Trustpilot
I was very dubious about ordering at first but I need not worry I found Abelini to be very helpful and polite on the Chat Line and now the owner of a delightful half eternity ring so would definitely recommend.
Trustpilot
Bought necklace with diamond pendant. Great choice of diamonds, fantastic price, great helpful service and even shortened necklace to desired length at no extra cost. Couldnt be more happy ?
Trustpilot
Super quick turn around - great contact back and forth and utterly stunning ring! Couldn’t thank them enough.
Trustpilot
I would highly recommend this company to anyone looking for anything fairly priced with amazing service. They gave me exactly what I was looking for (engagement ring) made perfectly to my requirements. If I have to be picky I'd say the only down side is the box it comes in is a bit on the bigger size? But really a box! Who cares that's not what you are paying for! It is also obvious might I add this is to protect the precious jewellery. Came in discreet packaging and was shipped out faster than they said the lead time would be. To be completely honest. Excellence is hard to achieve, But for a jewellery shop. This company went way beyond that.
Trustpilot
Excellent customer service. We ordered our wedding bands and we are absolutely happy with what we've got. Our bands were made for individual order, they understood perfectly our expectations. It wasn't easy because when everything was settled we changed the pattern of our bands... Because of that we were worrying that we won't have our order on time but we received it even earlier then expected. We received samples, we were informed about sending parcel with samples and oryginal bands (tracking delivery). Very good contact with the company. Also we could go to the office and discuss, choose the best size of bands and they helped with that a lot. Very good price for an amazing quality of the bands. We would like to say big thank you for all of you, we really appreciate your help, patience and hard work. Special thanks for Neil who we were contacting and who gave as the best service ever. Highly recommended!
Trustpilot
I had a great experience, from ordering to delivering plus the chain bought for granddaughter was gorgeous
Trustpilot
Beautiful piece of jewellery.
Trustpilot
The customer service I received was excellent. I placed this personalised order at short noticed. The company went above and beyond to ensure it arrived in time for my sons 40th birthday. The quality of the item was above and beyond what I expected. In addition the price was much more competitive than others stocking the same item. I definitely would recommend this company and definitely will be shopping with them again.
Trustpilot
Good communication they get me updated all the way through the process. The website is very easy to use,
Trustpilot
Fast and reliable service. Happy , got married on Time ??
Trustpilot
Excellent customer service
Trustpilot
Fantastic from start to finish, also honoured a discount on my wife's ring. Will definitely use again and thoroughly recommend.
Trustpilot
I was looking for this ear stud at a few different shops then came across this on the web it was easy to understand the information about my ear stud and was better than I fought it would be on arrival very happy
Trustpilot
Beautiful pendant, thrilled with it and wear it everyday. Really good quality for the price.
Trustpilot
Excellent product and at a great price. Order confirmation but no dispatch notification received.
Trustpilot
Excellent product and quick delivery!
Trustpilot
Absolutely brilliant service, so straightforward to use, delivered when promised, I have to confess I was actually supplied a better diamond in my engagement ring than requested, better cut and colour, beautiful ring, my partner was even happier than I was. Cannot recommend enough.
Trustpilot
From ordering to receiving my necklace it was a delight to have chosen Abelini. I was kept informed at every stage of manufacture what was happening. I would highly recommend using Abelini for your purchase,.
Trustpilot
Easy to use website fast secure delivery a great product and value for money
Trustpilot
Delivered on schedule and just as…
Delivered on schedule and just as advertised.
Trustedshops
Customise for the perfect gift
Customise what you want for the perfect gift. Great product and timely service
Trustedshops
So helpful with my requests and…
So helpful with my requests and honoured a discount. Definitely will use again.
Trustedshops
Great product at a great price
Great product at a great price. Wife was really pleased
Trustedshops
New Heart Shaped Necklace
I received communication at every stage of the manufacture of the necklace that I ordered from Abelini
Trustedshops
The morganite and diamond pendant I…
The morganite and diamond pendant I ordered was very pretty and I was really pleased with it. I wear it every day. I was happy with the prices on Abelini as well - affordable, but not so cheap that you worry about the quality. The only thing I think could be better is that shipping could be a little faster. I waited about a week for my pendant to arrive which is longer than other online stores. But it's not really a big deal.
Trustedshops
Arrived on time and very well packaged
Arrived on time and very well packaged. Quality of ring was excellent. Very pleased with my purchase
Trustedshops
Fantastic customer service
Fantastic customer service They went above and beyond to get the order to me at short notice
Trustedshops
Good communication and service
Good communication and service. Earrings seem to be very good quality.
Trustedshops
Insufficient information about the…
Insufficient information about the product item no full dimensions
Trustedshops
Good communication from cu
Good communication from customer service
Trustedshops
Outstanding quality and attention to…
Outstanding quality and attention to detail. The jewellery designs are just beautiful and arrive on time. I always have a smile on my face when I open to see the unique pieces ordered to my exact specifications. Thank you and keep up the great work!!
Trustedshops
Excellent service and thanks for my daughters 18th birthday present, and keeping me informed on my o
Excellent service and thanks for my daughters 18th birthday present, and keeping me informed on my order
Trustedshops
Just a great company to order from and…
Just a great company to order from and deal with
Trustedshops
The service and quality of the ring is…
The service and quality of the ring is stunning Because the diamond I choose wasn't available they gave me a free upgrade
Trustedshops
Great ring would purchase again
Great ring, quick delivery, good updates, reasonable price! Would use again and do recommend!
Trustedshops
Good buying experience and good…
Good buying experience and good products, very happy with purchase. Would have been 5 stars, but the order was delivered later than the sellers own delivery date by several days.
Trustedshops
Excellent quality and service
Excellent quality and service
Trustedshops
Excellent value for money
Excellent value for money. Excellent customer communication re order and delivery. Order arrived early. Poor at information re height of setting, width of band, weight of diamonds in side stone rings, etc which all affect price and is necessary to compare like with like. Hence 4 star review rather than 5.
Trustedshops
Great quality
Great quality, swift efficient service and delivery
Trustedshops
I bought earrings for my daughter for…
I bought earrings for my daughter for her birthday and she absolutely loved them. The packaging was very nicely done too
Trustedshops
Excellent and speedy service
Excellent and speedy service. I had a query regarding an item and the advisor was very helpful
Trustedshops
Customer service very good and helpful
Customer service very good and helpful
Trustedshops
Excellent product
Excellent product, great price
Trustedshops
Diamond perfect
Diamond perfect. Gold chain arrived with a knot .
Trustedshops